How to request deletion
- Send an email from the address registered on your VexMu account using the button below.
- Include your VexMu username. Never send passwords, tokens or recovery codes.
- Our team may verify account ownership before an irreversible deletion.
- Verified requests will be handled under applicable privacy rules and legal obligations.
What account deletion involves
The request covers closing the account and deleting related data and characters, except records that must be kept for legal duties, fraud prevention or the exercise of rights. Deletion can permanently remove characters, game credit and progression.